Our Support

Established in 1991, SystemObjects supports its products through a worldwide maintenance contract across all versions of the IBM i operating system and the WebSphere Application Server.

 

Support is provided through the submission of support tickets via our Internet portal. To submit a ticket, click here.

The three objectives of our Maintenance Contract:

  • Total continuity of service,
  • A simple way to submit your problem online to our technical team for fast response,
  • 24/7 download availability of the latest versions of our products.

Continuity of service

As a partner of IBM, Microsoft and others we provide our customers with timely updates and ensure our products benefit from, and are compatible with, the latest OS features.

submit your problem

On the main web page of each product you will find a "Web Support" link where you can submit your problem to our support team 24/7. This is the fastest way to reach us. When you make a submission, please give us as many details as you can, and keep in mind that the time to understand and diagnose your problem is often longer than the time it takes to correct it.

Last versions available

Customers covered by our maintenance contract can always find the latest version of our products 24/7