All our IBM i and AS/400 products are supported with quite all OS/400, i5/OS versions and WebSphere Application Server versions.
This support is available thru Internet.
The three objectives of our Maintenance Contract are:
Continuity of service
submit your problem
On the web main page of each product, there is a button named "Web Support". This will display a complete form to submit your problem to our support. This is the fastest way to reach us. Please give us a maximum of details on the web support form. The time to understand and diagnose your problem is often longer than the time to correct it.
On our support web site, there are always the last versions of each product. These versions are available 24/24 and 7/7 for our customers covered by our maintenance contract.
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